WEEKLY
Office hours
60-minute working session with the team. Recorded.
TIER 03 · OPERATE
Keep it running. Keep getting better.
A monthly retainer for teams running the framework. Weekly office hours, quarterly framework refresh, tool-landscape briefings, on-call editorial guidance. The recurring revenue lives here for a reason: this is where the framework compounds.
What it is
The work, in detail.
- → Weekly office hours — your team brings questions, we work through them.
- → Quarterly framework refresh — the operating model evolves with your operation.
- → Tool-landscape briefings — what changed in the AI content tool market, what to act on, what to ignore.
- → On-call editorial guidance — judgment calls on edge cases, fast turnaround.
Cadence
What happens every month.
MONTHLY
Health check
Cycle time, throughput, on-brand quality scores against your baseline.
QUARTERLY
Framework refresh
Revisit standards, voice signatures, tooling stack. Bring the framework current.
CONTINUOUS
On-call editorial
Slack-like response on judgment calls; SLA of one business day.
What you walk away with
Tangible deliverables.
Not a slide deck. Real artifacts your team can run from after the engagement ends.
- Quarterly written framework refresh
- Monthly health-check memo (cycle time, throughput, voice drift, fact-check pass rate)
- Recorded office-hours sessions
- Tool-landscape briefings as the market warrants
What's not included
Honest about scope.
What this tier doesn't cover. Surfaced so the included scope feels solid by contrast.
- · Production capacity — that's the Platform
- · New workflow design beyond refinement of the existing one — net-new redesign is a Design re-engagement
- · Embedded full-time staff — Operate is advisory, not staffing
Our commitments
Principled transparency.
Six-month minimum
Reflects the actual time it takes for the framework to compound inside the team's habits.
No vendor referral fees
Tool recommendations are independent. Always.
Cancel anytime after the minimum
30-day notice. We don't lock customers into renewals.
§ 14 — Two doors
Have us do it.
Or have us
teach you.
No demo CTA. No self-serve. Quote on the call, not after.